residents who seek help at the Department of Social Services; and for
her supportive attitude toward her co-workers, case manager Danisa
Concepcion is the 2010 Employee of the Year.
Mecklenburg County officials recently honored Concepcion and five
other County employees who have demonstrated their commitment to the
customer service standards valued in the workplace.
Concepcion is a four-year employee of the County, whose service at DSS
includes being an interpreter for clients who do not speak English.
Peers who nominated Concepcion for the award praised her determination
and her compassion. The recognition included a $600 award from The
Employers Association, presented by Kenny Colbert, company president.
Colbert said it's the sixth year that the human resources consulting
company has sponsored the award.
Thank you so much," Concepcion said in remarks after County Manager
Harry L. Jones Sr. presented her with the award in front of a crowd of
co-workers on Employee Appreciation Day. "Everybody here deserves it,"
she said. "With the economy and the way that things are, everybody is
doing their hundred percent, and I'm just another person like you
doing the same thing for everyone that needs our help."
Following is a list of the County's customer service standards and the
employees who were honored as Customer Service Heroes:
· Communication – Jeff Griffin, Land Use & Environmental
· Courtesy & Respect – Marsha Williams, Sheriff's Office
· Ethics – Jennifer Williams, Sheriff's Office
· Service Quality – Tara Williamson, Social Services
· Timeliness – Jacqui Wolochwianski, Community Support Services
View photos of the recognition and Mecklenburg County Employee
Appreciation Day at the County's website.