Friday, March 30, 2012

Called to Jury Service? There's an App for That!

Mobile users summoned for jury service will now be able to take
advantage of the online Jury Management System developed by
Mecklenburg County nearly a year ago. The service allows residents to
access detailed information about their summons and submit requests
for a wide variety of changes previously done by phone or fax.

Those called for jury service can log onto as an alternative to contacting the Trial
Court Administrator's (TCA) Jury Management Office by phone or mail.
The website will automatically detect the existence of a mobile device
and redirect the user to the mobile site. Citizens can still use the
full-featured public Jury Manager website on any computer, and they
also have the option of using the full site by clicking the "View Full
Site" link at the top of the Mobile website.

The new mobile app offers many helpful features for jurors, including:

• Ability to search for jury summons by juror ID or social
security number

• Confirm juror status and reporting date

• Request a deferral for jury duty

• Create an email reminder for jury service

The application also contains convenient links that will

• Locate Jury Management Office if GPS is active on the mobile

• Populate the smartphone's dialer with the Jury Management
office phone number

The County's Business Support Services Agency – Information Technology
created the original application and the mobile app in-house at no
additional cost to taxpayers. This is the third mobile site developed
by BSSA-IT along with the Sheriff Arrest and Warrant Inquiry sites.

Since the online application went live in May 2011, 4,390 requests for
deferral and 3,118 excusal have been submitted and processed via the
website. The Jury Management Section of the Trial Court
Administrator's Office (TCA) is staffed by only two jury coordinators
who are responsible for issuing approximately 6,000 summonses per
month and performing all jury management functions. The TCA's Office
anticipates the application will significantly reduce its costs and
the staff time required to process mail and answer calls, which will
enable the Jury Coordinators to be more attentive to those who report
for jury service.