in strategic business planning, research, and service quality
management programs, has joined the board of directors for public
radio station WFAE 90.7 fm.
Daniel previously worked with WFAE to develop its strategic plan in
response to rapid technological changes in the broadcast industry.
Daniel helped the staff revise the station's mission statement and
pinpoint the values that drive WFAE's priorities. As a result, the
station accelerated its plans to rebuild its web site and offer
streaming audio. This move provided a way to offer services to
younger listeners and those across the nation.
"We are delighted to have Lynn's expertise in bringing organizations
up to even higher levels of performance," says WFAE President and
General Manager Roger Sarow. "He's also an 'early adopter' of our new
transmission technology, HD Radio, and has paid special attention to
the future of public radio."
WFAE 90.7fm is a non-profit public radio station, licensed to the
University Radio Foundation Inc. With 90.3 in Hickory, 106.1 in
Laurinburg and 93.7 in Southern Pines, WFAE serves over 200,000 weekly
listeners in the Central Piedmont with an award-winning mix of local,
national and international news, and entertainment programs from
National Public Radio, American Public Media and Public Radio
International.
The Daniel Group, in Charlotte, N.C., provides customer loyalty
strategy, customer retention, and customer loyalty research services
to clients across the country. Its services are designed to help
companies find new customers and strengthen connections with existing
ones. For more, see http://www.thedanielgroup.com, call 877-967-4242,
or email info@thedanielgroup.com.
