Wednesday, July 7, 2010

DSS Transportation Changes for Better Service

The Mecklenburg County Department of Social Services (DSS) will be
making changes to its existing transportation service for senior
citizens (60 years and older) and Medicaid customers, effective August
1, 2010. These changes are necessary to continue to provide vital
transportation services in a cost effective, safe manner.

Seniors and Medicaid Transportation recipients who are eligible for
DSS Transportation Services will no longer be able to take taxi cabs
as a primary mode of transit, but will need to use the Charlotte
Transportation System's (CATS) fixed route bus or rail service. Those
wishing to use this service will be able to obtain a bus pass at the
CATS Transportation Center located at 310 East Trade Street. Bus
passes will cost $10.00 each month for persons participating in the
Senior Transportation program. There is no cost for Medicaid customers.

"We have made this transition to bus passes in order to use
transportation dollars efficiently while at the same time making more
transportation options available to more eligible residents," said
Rodney Adams, Services for Adults division director. "Through a
coordinated effort, DSS and CATS leadership are working together to
provide more efficient, coordinated transportation services to
Mecklenburg County citizens."

Residents who feel that they are unable to ride the bus due to
disability will be required to undergo assessment by CATS Special
Transportation Services. If they are determined unable to ride the
bus, they will be able to use the Mecklenburg County Transportation
System van or a contracted provider.
Residents with questions can call 704-336-4547 or go to www.MecklenburgCountyNC.gov
for more information.